Visitors info page

Welcome our visitors

VISITORS

KADUHA  DH VISITORS

Policy Statements: 

  • KADUHA DH leaders ensure that visitors are received, oriented and safe while on hospital premise.
  • KADUHA DH leaders ensure that Customer Care Officer or Public Relations Officer are easily accessible by visitors and able to receive them appropriately.
  • KADUHA DH leaders that Security Officer is oriented and trained on visitors’ orientation.
  • Visitors shall abide by all hospital rules and regulations while on the hospital premise.

Procedures:

  1. KADUHA DH Customer Care Officer or Public Relations Officer avails and posts signs (internal and external) to orient visitors.
  2. KADUHA DH Customer Care Officer or Public Relations Officer determines and posts working hours, patients’ visiting hours and rules and regulations throughout the hospital at entrances and in the different hospital departments
  3. The customer care officer provides education on visiting hours to hospital staff, patients, and their relatives
  4. KADUHA DH security officer welcomes, documents required information, and orients visitors to customer care officer if necessary.
  5. KADUHA DH public relations officer welcomes, orients, and provides right information to the hospital visitors.
  6. For visitors who want to see the patients in isolation rooms, he/she should always wear personal protective equipment (PPE) before entering the room and refer to the Patient Isolation Police and Procedure. This includes TB and Neonatology Department, among others.
  7. Visitors should respect hand washing before entering in hospital (at the entrance) and decontamination standards while into hospital

The nurses explain to patients and their next of kins the following visiting measures:

  1. Make visits only during hospital visiting hours,
  2. Orient them in department they intend to visit.
  3. Visiting is strictly limited to two persons per patient at bed side.
  4. Everyday visiting hours are the following as stated in visiting Policy and procedures:

6:00 am to 07:00 am

12:00pm to 01:00 pm

05:00 pm to 08:00 pm

The customer care officer explains the following measures to administrative guests:

  1. Visiting Hours: 7:00 am to 5:00 pm
  2. Arriving at the gate  visitors will give the identification to the security officer:
  3. Security officer will take the information below:
  • Identification (both names) and phone number or I.D number
  • Registration (place of origin, who the visitor would like to see…)
  • Orient visitors appropriately to where they wish to visit.